Dialling 999
If you've been mugged, badly hurt, or attacked in any way, or if you've just seen a serious crime being committed, then you should ring 999 as soon as possible.
Your call should be answered within 10 seconds. A trained staff member will ask you to describe what has happened and where you are. They may ask if you need any other emergency services, such as an ambulance.
If the situation is an emergency, a police officer will come to the scene to talk to you. They'll ask you to explain what happened, and they can help you decide what to do next.
Giving a statement
Whether you reported an emergency or non-emergency, you will have to give a statement to the police. That means that you’ll have to tell an officer what happened to you or what you saw.
They may ask you questions or ask you to repeat yourself, to make sure the statement is as accurate and as detailed as possible.
When you've finished giving a statement, the police will usually read it back to you to make sure that their written account matches yours.
If you agree, you'll sign the statement and get a crime reference number. If you want to contact the police about the same incident in the future, you'll need to keep that reference number in a safe place.
If you're a victim of theft, you'll need to use the reference number when you tell your insurance company.
How to report crime anonymously
If you want to report a crime, but you do not want to be identified to the police, call Crimestoppers.
Crimestoppers staff will record your information and pass it on to the police so that it can be used to solve the crime.
Your call will not be traced, and you won't have to testify in court or give a full statement, no matter how useful the information turns out to be.
You can call Crimestoppers at any time on 0800 555 111.
Report it Hate crime in any form is unacceptable. That is why it is important that if you or someone you know experiences hate crime, that you report it. True Vision is an initiative designed to provide you with information about hate crime and how you can report it.
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Criminal Justice System 
